Writing to the tiptop-bathrooms.co.uk team
This page covers questions about our own content on Fatpirate — the casino and sportsbook we write about, not the operator itself. Email [email protected] and we'll reply within 48 hours.
We can correct a fact, point you to where a figure in one of our pages comes from, or explain something in our own breakdown of Fatpirate's bonuses and terms. We have no access to player accounts and can't look up a balance, a bonus status or a pending withdrawal on your behalf.
Before you write to us
A quick check first saves a round trip: most of what we cover on Fatpirate — the welcome offer, wagering figures, withdrawal limits, verification requirements — sits on our homepage already, worked through in full. If your question is about your own account rather than our content, it goes to Fatpirate directly rather than to us.
- Fatpirate's support runs on email and live chat, available around the clock.
- Its complaints handling sits behind the same channels.
- Account-specific questions — a stuck deposit, a missing bonus, a verification request — need to go there, not here.
What to have ready
If you're writing to us about something on this site, three things get you a useful reply faster: the exact page or section you're asking about, the figure or claim in question, and roughly when you read it. We update our Fatpirate pages as the operator's own terms change, so knowing which version you saw matters.
What happens after you send it
Every message reaches a person, not a queue system with tiers. We check the point raised against the operator's own published terms before replying, so a correction on our side is either made or explained, not just acknowledged.
Complaints about our content
If something we've written about Fatpirate reads as inaccurate or out of date, tell us directly and we'll review it against the source. A complaint about the casino itself — a delayed payout, a disputed bonus, a closed account — is a matter between you and Fatpirate, and its own support and complaints channels are the ones equipped to resolve it.
Where a gambling-related complaint stalls with the operator, UK players can also raise it with an independent body once the operator's own process is exhausted.
Responsible gambling support
This site is for players aged 18 and over (18+) only. If gambling has stopped feeling like entertainment, free and confidential support is available around the clock from GamCare on the National Gambling Helpline, 0808 8020 133, and from BeGambleAware. GamStop covers self-exclusion across licensed sites in one registration.
You must be 18 or over (18+) to use this site. Support with gambling is free and confidential at BeGambleAware.org.