Contact Us – Fatpirate UK
Start playingWrite to the tiptop-bathrooms.co.uk editorial team
Questions about something you've read on this site? Want to suggest a topic we should cover, or flag an error in our Fatpirate coverage? Drop us a line at [email protected] – we aim to respond within 48 hours during the working week.
We're a small team maintaining an independent information portal about online gaming brands, and we welcome feedback on anything published here: clarity, accuracy, or angles we might have missed. What we can help with:
- Questions about the bonus terms, wagering mechanics or withdrawal limits explained on this site
- Technical issues viewing pages on tiptop-bathrooms.co.uk itself – broken links, layout problems on your device
- Suggestions for additional content you'd find useful
- Corrections where our facts don't match what the operator currently publishes
Response times stretch a little during UK public holidays, but we read everything that lands in that inbox.
Questions about your Fatpirate account
Here's where we have to draw a clear line. We are an information portal with no access to player accounts, no connection to the operator's systems, and no ability to intervene in account matters. We can't help with:
- Registration problems or login issues
- Deposits that haven't appeared, or withdrawals you're waiting for
- Bonus activation, wagering progress or cashout caps
- Identity verification requests or document uploads
- Technical glitches with games, live tables or bet placement
- Account restrictions, closures or any dispute with the operator
For any of those, you'll need to contact the operator's own support team directly. Fatpirate provides email support at [email protected] and 24/7 live chat – both channels are accessible once you're logged into the platform. The operator's team can see your account history, check transaction status and action requests; we can't.
Why this distinction matters
Confusion on this point wastes your time and ours. We're an independent review site – think of us as writing about Fatpirate, not working for them. The operator runs its platform at its own domain; we run a UK-facing information portal here at tiptop-bathrooms.co.uk, funded by affiliate partnerships but editorially separate. That structure keeps our coverage honest, but it also means we have zero influence over how the operator handles accounts, and zero visibility into your balance, your documents or your pending requests.
If you've already contacted the operator and feel your issue wasn't resolved fairly, escalate through their complaints process first – most platforms have a formal procedure, often with an email address separate from frontline support (Fatpirate lists [email protected] in its terms). If that route is exhausted and you're still dissatisfied, look into independent dispute resolution services or the regulator overseeing the operator's licence, where one is published.
Responsible gambling support in the UK
Gambling is entertainment for adults aged 18 and over (18+). If it's stopped being fun, or you're concerned about your own play or someone else's, help is available right now:
- National Gambling Helpline: 0808 8020 133 (free, confidential, 24/7) – run by GamCare
- BeGambleAware: begambleaware.org – practical advice, self-assessment tools and treatment referrals
- GamStop: gamstop.co.uk – free national self-exclusion across UK-licensed sites
- Gordon Moody: gordonmoody.org.uk – residential and online treatment programmes
Reaching out is a sign of strength, not failure. The organisations above exist because people get stuck sometimes – and they've helped thousands find a way forward.
This page is for information and marketing purposes only. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Access to this content is restricted to persons aged 18 and over (18+). If gambling ever stops feeling like entertainment, free confidential support is available at BeGambleAware.org.